Customer Testimonials

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DealerRater Oct 6, 2021

Wasn't really expecting to find the Odyssey I did. To my surprise they had the perfect one, same color combination as my truck. We have a Kia Sedona and happy with it, but couldn't find one I wanted, and the price was a considerable amount more than the Odysee. In 2016 it was the other way around. Dealing with multiple dealers, they all had "current market values" markups on the stickers and all kinds of extra charges. When I asked the salesman the price, he looked at the sticker and replied what on it, no markups, no ...

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DealerRater Jul 28, 2021

I was in the market for a 2021 Honda Pilot, which because of the chip shortage, is becoming hard to find at a reasonable price in the Chicagoland Area. I inquired about a Pilot Special Edition listed on the Team Honda website and was immediately contacted by Steve Whaley. He let me know that they had one SE in transit and we quickly came to agreement on a fair price. Because I lived 1.5 hours from the dealer, we negotiated over the phone and put a deposit on the car. The car arrived a week later and we drove to Merrillville to ...

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DealerRater Jan 26, 2021

Took my truck in the service they give me an estimate and it was right on the money done right on time I give them five stars Mary was friendly and courteous”

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DealerRater Nov 3, 2020

I am writing this because I sent a dear friend of mine to see Steve Whaley, Internet Manager today. I had to make sure he was aware that he needed to clean and sanitize his area and the vehicle before she arrived. She is a cancer patient and needed to make sure of this. I contacted him and he made sure that he understood and followed protocol. Well, my friend drove off in the exact car, color and trim level she wanted. Thank you for going above and beyond Steve, you are amazing.

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Cars Oct 2, 2020

Just ask for Phil and everything will run as smoothly and professionally as possible. Phil makes sure to treat your vehicle as if it was his.

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DealerRater Aug 21, 2020

I'm writing with a review for the service department. Being in a vulnerable age group, I have been dreading taking my CRV in for its recommended service appointment due to COVID concerns. I did not want the anxiety and exposure, but also wanted to get the service done before later in the fall or winter. I voiced my concerns to the gentleman who answered my call, and he recommended scheduling the first appointment of the day. I just returned and can honestly evaluate my experience as EXCEPTIONAL. Everyone I saw had masks on, hand sanitizer was readily available at ...

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DealerRater Mar 4, 2020

I was driving home from Ohio to Iowa. My civic si broke down so i had to take it to the nearest honda dealer. Team honda help me fix my civic si. Excelent work & professionalism. Their mechanic is very honest by showing me & explaining to me the problem & showed me how he fix it. Team honda is the place ro be. Their honesty and professionalism surpass my expectations. I highly recomment team honda. Its more than 5star for me its a 10. Special thanks to service guy & the mechanic that fix my car. I apologize i forgot ...

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Cars Jan 18, 2020

I bought a 2004 Mitsubishi Endeavor for under $5000 for one of my kids. This vehicle is so clean, l was shocked. I asked them to put it on a lift to view the undercarriage, and to my surprise it looked as good as the top. I did notice there was a typical problem with the timing belt, and they had their master mechanic look at it. He changed the timing belt and tensioner within a couple of hours. The SUV looks and runs fantastic. Hats off to Kevin Frazier in sales (Tall Kevin) and Ivy Sanek in service. (And the Master ...

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DealerRater Jan 18, 2020

I bought a 2004 Mitsubishi Endeavor for under $5000 for one of my kids. This vehicle is so clean, l was shocked. I asked them to put it on a lift to view the undercarriage, and to my surprise it looked as good as the top. I did notice there was a typical problem with the timing belt, and they had their master mechanic look at it. He changed the timing belt and tensioner within a couple of hours. The SUV looks and runs fantastic. Hats off to Kevin Frazier in sales (Tall Kevin) and Ivy Sanek in service. (And the Master ...

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Cars Sep 15, 2019

This was one of the quickest car deals, that I've experienced, in my life! I arrived around 9:45am, and was in my New 2013 Ford Edge by 11am!! I highly recommend going to Team Honda 30, and my Sales Rep. Kevin F. and Finance Director Glenn B. was ABSOLUTELY AWESOME!!👍👍

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DealerRater Nov 27, 2018

Have been going to Team Honda for 5years and they have always serviced my CRV. They do great work. Never had a problem with the dealership.

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Cars Jun 14, 2018

I emailed them with a question about a vehicle in stock and they responded very quickly with the info I requested. They were straight forward with the response and did not attempt to "sell" me on anything.

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DealerRater Jun 10, 2017

My car broke down on a business trip and was towed to the dealership after hours. Taylor made sure I had a rental car waiting and took amazing care of me!!

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DealerRater Mar 15, 2017

Steve is not only passionate about meeting the customer's needs, but also very competent. I appreciate his listening skills and efficiency in regards to the entire experience. Thanks Steve!

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DealerRater May 1, 2016

Let me start by saying that I don't like going into car dealerships; it's like you are a piece of fish at a Seagull convention.. Team Honda broke that mold. Went in to look at a cheap used car for my son. No pressure up sell. No look over here. Straight forward and down to Earth. When it look like we were going to have to postpone and further dealings, they didn't block the exits. Instead it was "give us a call when you are ready." We left - got about 1/4 of the way home, ...

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DealerRater Apr 20, 2016

My car broke down the afternoon before I had to drive 12 hours to get back to school. I came to this dealership looking for something that I could get fast and affordable. The people here were really helpful and did not try to take advantage of my desperate circumstances. I got a good really good deal on a used car and got it really fast. I would certainly recommend this dealership again.

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DealerRater Apr 15, 2016

I found the experience very good - Daniel Guerra (saleman) was very patience with and helpful to me. I would go back to buy again. Hopefully the service will be just as good.

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DealerRater Apr 9, 2016

Thank you Team Honda for making our experience an easy, seamless process. This how buying a car should be. We will be back for sure.

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DealerRater Apr 9, 2016

Great low pressure sales staff. Our salesman answered all of our questions and gave us a great quote on a new Odyssey. We are going back tomorrow to buy our new van!

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DealerRater Apr 2, 2016

Everyone been very helpful and polite. I found a car I like with no hassle. Had a minor glitch but was resolved very quickly. Great job team.

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DealerRater Mar 25, 2016

The guys at team honda worked very hard to get a great deal on my car. I had a strict budget and Steve gotthe job done. They were all very nice and inviting. I really felt like they cared. Great experience!!! Highly recommend to anyone looking for a new or used car!

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DealerRater Mar 24, 2016

I was looking at a few cars online at Team Honda and decided to take a drive there to look at them. I did not realize how far they were from my home until I was a about a mile away. At that point we almost decided to just turn around and head home, but seeing it was only a mile more I said I might as well stop in. We looked at the used cars I was interested and went in to talk with Eduardo Escalante. He did a pretty good job with the used cars I was looking ...

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DealerRater Mar 2, 2016

Mike and Theo were very helpful in making my wife Nancy's and my a positive buying experience. They both led us right through the process...making the experience painless...job well done to both

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DealerRater Feb 27, 2016

Go see Steven Sendejas is you are looking for a great salesman. My husband and I purchased two cars from Steven and he was very helpful and friendly. He was patient with us and let us test drive as many cars as we wanted. See Steve if you want a great experience!

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DealerRater Feb 27, 2016

Went in looking for a car that was posted online, dealer was super friendly and gave me the deal of a lifetime. I am in love with my car & greatly appreciate it.

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DealerRater Feb 23, 2016

Steve Doss was super helpful and patient while my husband and I were debating which car vs SUV would be right for us. We never felt pressured to but and he was truly helpful when it came down to the price of the vehicle. We would definitely recommend this dealership and Steve Doss!!

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DealerRater Oct 16, 2015

I have never felt more comfortable buying a car than at TEAM Honda. Joe Basile is so Honest about vehicles, reliability, economy, comfort and price! I have bought many vehicles from Joe Basile in the past and I Love My CR-V! I would never shop anywhere else for a car!

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DealerRater Jul 8, 2015

When I first came to Team Honda I didn't know exactly what I wanted, But Steve Senedejas picked the best car for my family, gave great customer service, was extremely friendly and worked hard for me. The financial manager m, Tom was equally great and did what he had to in order to help me and got me in and out! This was the best car shopping experience and will recommend them to everyone!

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DealerRater Jun 25, 2015

My teenage daughter and I dropped into Team Honda, just checking inventory for a used car. We honestly, didn't anticipate finding one in within our price range. However, we were surprised! First we were greeted by a very helpful, friendly Sales Associate (Eddie Escalante). He understood what we were looking for, our price range and was very helpful. Ultimately, we found a car that was in our price range, test drove it, had our own mechanic check it out and left with a used car. Service was good from the time we talked in until after we left. Thanks ...

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DealerRater Jun 20, 2015

Kevin couldn't have been more helpful and informative when we purchased our new CR-V. He really went the extra mile to ensure our satisfaction and continues to invite us to ask him any questions we may have about the vehicle. Would recommend Kevin to anyone.

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DealerRater Jun 11, 2015

Team Honda did an excellent job from the beginning of communicating, negotiating, and finishing the sale. My experience was enjoyable and thorough. The salesperson was friendly and very helpful.

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DealerRater May 8, 2014

Came in looking for a new honda accord and jack went above and beyond to work out a deal with me. Staff was all friendly and easy to do business with. I will be visiting them again for my next car!! Thank you!!!!

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DealerRater Jan 9, 2013

Fantastic service department! Friendly, courteous and my car is always done when promised. Any questions I have they answer right away for me. Would not go anywhere else.

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